FAQ
Frequently Asked Questions
How Does Our Fresh Food Box Program Offer Work?
It is a very simple program. You pick any combination of 6 package items which will be delivered bi-weekly over a 3 month span. There is a Minimum Order of $600. You may choose additional packages if you like. For example, if you choose 4 packages, they will be delivered over four months.
Fresh Food Box selection is delivered randomly, unless you specify your delivery preferences in the “Order Notes” field on the delivery page.
- We currently offer this program in the State of MA only. No taxes on groceries in MA. See Terms and Conditions.
- No delivery to PO Boxes.
- Packages shipped randomly, unless specified otherwise. Specify your delivery order preference on the delivery page in the “Order Notes” field.
- Orders delivered within 4-5 business days of order. Place orders by 9:00 PM EST for receipt within the next 4-5 business days cycle.
- Minimum order is $600, which is 3 months of six bi-weekly deliveries. If items selected are less then $600, you will NOT be able to check out.
- For additional questions, please Contact us.
popular questions on our Fresh Food Boxed Meal
Sourcing of our food and food safety
All of our food is sourced from farms who comply with the latest food safety standards and are audited by accredited 3rd party food safety organizations on an annual basis. We prioritize sourcing from small farmers because of their importance to our food system and all of our local economies. All of the food goes straight from the farm to your box to provide the freshest and healthiest food to your table.
Our packing facilities are also audited on an annual basis by an accredited 3rd party food safety organization to assure good handling practices are followed. We strive for the top quality product and packaging to assure the field freshness is maintained.
We recommend that you immediately refrigerate all perishable food upon delivery and follow the United States Department of Agriculture’s (“USDA”) instructions on refrigeration and food handling, which can be found here:
Vegan, Gluten, and Nut Free
Our boxes that meet certain dietary requirements will be labeled on the website as such. We maintain product segregation protocols to assure these guidelines are met.
We are not a 100% guaranteed Nut and gluten free facility. Customers with any form of food allergies and intolerances, please be aware that while some of our contents are free of gluten, dairy, preservative, additives, there may be a possibility of cross-contamination occurring.
We take the utmost precaution to prepare items according to USDA regulations along with best practice usage in the packaging process. We highly recommend our customers with food allergies and/or special dietary needs to be aware of the contents of the boxed meals so as to avoid adverse reactions.