Terms & Conditions
Payment terms
We accept all major credit cards VISA, MasterCard, Discover and American Express
Refund Policy
If you have an issue with your order, please contact our customer service to assist you. Requests must be submitted within 12 hours of your order delivery.
Let us know as soon as possible if your order
- Is missing items that you were charged for on the final receipt
- Contains damaged, spoiled, or otherwise unusable items
We may, in our sole discretion replace at our expense, provide a full or partial refund of the purchase price, or provide credit for future purchases. We may require the return of photographic documentation of the product and the box code to help with tracking origins of the issue.
Refunds may take 5-10 business days to see in your bank or credit card account, depending on your bank.
CANCELLATION Policy
Your subscription may be cancelled at any time up to 24 hours before your scheduled delivery date. Your account will be charged full market price for any orders that have been delivered and a $50 cancellation fee. Any refunds will be immediately posted to your account, but may take 5-10 business days to see in your bank or credit card account depending on your bank.
Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Security POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Natural & Unforseen Disasters
There may be instances, as a result of natural or national disaster, inclement weather, or other unexpected circumstances, that your delivery cannot be made on the expected delivery day. We will make our best effort to deliver your order as soon as possible to your delivery day. In the case that we cannot deliver your box despite our best efforts, we will credit your account for the missed delivery.
Disclaimer
We strive to meet the box descriptions to the best of our ability. We substitute seasonal produce at times throughout the year of equal or greater value. We also may make substitutions of other items in the box due to supply limitations.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT NOT PROHIBITED BY APPLICABLE LAW, COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE OR RIGHTFUL CLAIM, WARRANTIES AS TO THE RELIABILITY OR AVAILABILITY OF THE SERVICES, OR THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, WARRANTIES AS TO THE COMPLETENESS, ACCURACY OR TIMELINESS OF ANY WEBSITE CONTENT.
YOU ARE SOLELY RESPONSIBLE FOR, AND ASSUME ALL RISKS RELATED TO, THE PROPER AND SAFE WASHING, HANDLING, PREPARATION, STORAGE, COOKING, USE AND CONSUMPTION OF THE PRODUCTS. YOU ARE ALSO SOLELY RESPONSIBLE FOR KNOWING ABOUT ANY FOOD ALLERGIES YOU MAY HAVE AND VERIFYING THE PRODUCTS BEFORE HANDLING, PREPARING, USING OR CONSUMING SUCH PRODUCTS. FURTHER, YOU UNDERSTAND, ACKNOWLEDGE AND AGREE THAT WE CANNOT GUARANTEE THAT CROSS-CONTAMINATION WILL NOT OCCUR BETWEEN PRODUCTS.
Governing Law
No matter where you’re located, the laws of the State of California will govern the Terms and the relationship between you and Company as if you signed. If any provisions of the Terms are inconsistent with any applicable law, those provisions will be superseded and/or modified only to the extent such provisions are inconsistent.